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What is this course all about

Course Overview

The AIOps Foundation℠ course provides participants with a comprehensive understanding of Artificial Intelligence for IT Operations (AIOps).

This course focuses on leveraging AI and machine learning techniques to enhance IT operations, automate processes, and improve overall efficiency. Participants will learn about the principles, concepts, and tools used in AIOps, and how to apply them in real-world scenarios.

Empower the People Who Power IT!

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What outcomes can you expect from this course

Learning Goals

What you’ll learn


  • A clear understanding of the history, origins, and current developments of AIOps 
  • Define and comprehend basic concepts and key principles within AIOps 
  • Understand general concepts of big data and artificial intelligence and how they relate to AIOps 
  • Recognize the relationship between AIOps and MLOps 
  • Understand the effectiveness of AIOps deployment and possible benefits 


  • Understand the changes in mindset, collaboration, and skills for AIOps to be applied in the organization 
  • Quantify outcomes of an AIOps implementation leveraging industry-standard metrics 
  • Understand the usual challenges and opportunities of applying AIOps in the organization 
  • Visualize the challenges, trends, and ethical considerations organizations might face while deploying an AIOps initiative 

Topics covered

  • Core technologies of machine learning and big data
  • Basic concepts of artificial intelligence
  • Different types of machine learning models that can be implemented
  • Relationship between AIOps and MLOps, DevOps, and Site Reliability. 
  • Solid understanding of the benefits of implementing AIOps in the organization
  • Common challenges and key steps in ensuring the valuable and successful integration of artificial intelligence in the day-to-day operations of information technology solutions. 

hat are the steps to get this certification

DOI AIOps Foundation℠ Journey

WHY YOU SHOULD enroll in this course?

Nurturing a DevOps Mindset

Why take this course?

By taking the AIOps Foundation℠ course and becoming certified, you will:

  • Develop a strong understanding of AIOps principles, concepts, and practices.
  • Learn how AI and machine learning can enhance IT operations.
  • Acquire practical skills to implement AIOps techniques in real-world scenarios.
  • Enhance your career prospects in the field of AIOps and IT operations.
  • Join a community of AIOps professionals and access valuable resources for ongoing learning and professional growth.
  • Demonstrate your expertise in AIOps through certification.

Who will benefit from attending this course

Suggested Participants


There are no strict prerequisites for attending the AIOps Foundation℠ course. However, some familiarity with IT operations concepts and basic knowledge of AI and machine learning concepts would be beneficial.

Who will benefit?

The AIOps Foundation℠ course is suitable for:

  • IT Professionals, Operations Staff, and Service Desk Analysts involved in IT operations.
  • IT Managers and Team Leads responsible for optimizing IT operations.
  • Data Analysts and Data Scientists interested in applying AI in the context of IT operations.
  • Business Analysts seeking to understand the potential of AIOps for operational efficiency.
  • Anyone interested in understanding and implementing AIOps principles and practices.

What will attendees get as part of this course

Attendees Basket

What you get?

When you register for the AIOps Foundation℠ course, you will receive:

  • Comprehensive course materials, including slides, exercises, and reference materials.
  • Access to online resources and tools to support your learning journey.
  • Interaction and collaboration with experienced AIOps practitioners and fellow participants.
  • Practical exercises and simulations to apply the concepts learned.
  • AIOps Foundation℠ certification exam voucher.

What does the certification include?

Upon successfully completing the AIOps Foundation℠ certification exam, you will receive the AIOps Foundation℠ certification. This certification validates your understanding of AIOps principles and practices, demonstrating your ability to contribute to successful AIOps implementations.

Professional Development Units & Scrum Education Units

PDU's and SEU's

Professional Development Units (PDUs) and Scrum Education Units (SEUs)

The AIOps Foundation℠ course provides participants with 16 Professional Development Units (PDUs) towards maintaining Project Management Institute (PMI) certifications.

Additionally, it offers 16 Scrum Education Units (SEUs) towards Scrum Alliance certifications. These PDUs and SEUs demonstrate your commitment to continuous learning and professional development in the field of AIOps.

Annual Renewal

The certification is valid for 3 years and does not need any renewal before then.

However, it is always recommended to stay updated with the latest developments and best practices in AIOps by engaging in continuous learning and professional development opportunities.


Want to discuss about this or another training? Any queries, don't hesitate to reach out.